Terms and Conditions
Welcome to Starting Dots!
These terms and conditions outline the rules and regulations for the use of Starting Dots's Website, located at https://www.startingdots.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Starting Dots if you do not agree to take all of the terms and conditions stated on this page.
Cookies:
The website uses cookies to help personalize your online experience. By accessing Starting Dots, you agreed to use the required cookies.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.
License:
Unless otherwise stated, Starting Dots and/or its licensors own the intellectual property rights for all material on Starting Dots. All intellectual property rights are reserved. You may access this from Starting Dots for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Copy or republish material from Starting Dots
Sell, rent, or sub-license material from Starting Dots
Reproduce, duplicate or copy material from Starting Dots
Redistribute content from Starting Dots
This Agreement shall begin on the date hereof.
Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Starting Dots does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Starting Dots, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Starting Dots shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Starting Dots reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Starting Dots a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.
Hyperlinking to our Content:
The following organizations may link to our Website without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.
We may consider and approve other link requests from the following types of organizations:
Commonly-known consumer and/or business information sources;
Dot.com community sites;
Associations or other groups representing charities;
Online directory distributors;
Internet portals;
Accounting, law, and consulting firms; and
Educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Starting Dots; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Starting Dots. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.
No use of Starting Dots's logo or other artwork will be allowed for linking absent a trademark license agreement.
Content Liability:
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights:
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website:
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer:
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Returns & Refunds policy
You are entitled to cancel your order within 30 days without giving any reason for doing so.
The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail startingdots@gmail.com
We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 30 days
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.
The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
250/77 Ramkamhaeng 112, Sapansoong, Sapansoong Bangkok 10240
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Gifts:
If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail startingdots@gmail.com
E-Commerce Terms & Conditions
Welcome to StartingDots! By using our website and placing an order with us, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1. General Terms
1.1 These Terms & Conditions apply to all sales and transactions made through our website, including orders placed online or through any other channels provided by Starting Dots.
1.2 By accessing or using our website, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any other policies referenced herein.
1.3 We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of the site after any such changes constitutes your acceptance of the new Terms & Conditions.
2. Order Process
2.1 Product Availability: All products are subject to availability. As our physical products are made-to-order, they may take additional time to produce and ship.
2.2 Order Confirmation: Once you place an order, you will receive an email confirmation summarizing your order details. This does not signify acceptance of your order but serves as a confirmation that we have received your order request.
2.3 Order Acceptance: We reserve the right to accept or reject any order for any reason. If we cannot fulfill your order, we will notify you via email and refund any payment made.
3. Product Descriptions and Pricing
3.1 Accuracy of Information: We strive to provide accurate descriptions and pricing information for our products. However, we do not guarantee that all information is error-free. If an error occurs, we reserve the right to correct it without prior notice.
3.2 Pricing: Prices displayed on our website are subject to change without notice. All prices are listed in THB and do not include taxes, shipping, or handling fees unless otherwise stated.
4. Payment Terms
4.1 Payment Methods: We accept Promptpay, Bank Transfer, QR Code payment. Payment is required at the time of placing the order.
4.2 Billing Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
5. Delivery and Shipping Policy
5.1 Delivery Timeframe: As our products are made-to-order, delivery times will vary depending on the product and production schedule. Estimated delivery times will be provided on the product page or during checkout. Please note that these are estimates only and not guaranteed delivery dates.
5.2 Extended Delivery Times for Made-to-Order Products: Due to the custom nature of our products, made-to-order items may take longer to manufacture and ship. Estimated production times will be outlined in the product description. Delivery may take an additional 45 days depending on your location.
5.3 Shipping Costs: Shipping costs are calculated based on your location and the size of your order. These costs will be displayed during checkout.
5.4 Shipping Confirmation: Once your order is shipped, you will receive a shipping confirmation email with tracking information. Please monitor your package using the tracking number provided.
5.5 Delays: We are not responsible for shipping delays caused by factors beyond our control, including but not limited to natural disasters, carrier delays, customs delays, or unforeseen production delays.
5.6 Lost or Damaged Packages: If your package is lost or damaged during shipping, please contact us within 14 days of the estimated delivery date. We will assist in filing a claim with the shipping carrier.
6. Returns and Exchanges
6.1 Return Policy: Due to the custom nature of our made-to-order products, all sales are final. Returns and exchanges are not accepted unless the product arrives damaged or defective.
6.2 Defective or Incorrect Products: If you receive a defective or incorrect product, please contact us within 14 days of receiving your order with photos and a description of the issue. We will work with you to resolve the matter promptly.
7. Limitation of Liability
7.1 Starting Dots is not liable for any indirect, incidental, or consequential damages arising from the use of our products or the inability to use our website.
7.2 Our liability, if any, will be limited to the amount paid for the product purchased.
8. Governing Law
8.1 These Terms & Conditions are governed by and construed in accordance with the laws of Thailand. Any disputes arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of Thailand.
9. Contact Information
If you have any questions or concerns about these Terms & Conditions, please contact us at:
• Email: startingdots@gmail.com
• Phone: +88 99-294-6989
• Address: 250/77 Ramkhamhaeng 112 Sapansoong, Sapansoong, Bangkok 10240
Thank you for shopping with Starting Dots! We appreciate your business and look forward to providing you with the best possible shopping experience.
Feel free to adjust any section as needed, add specific details that reflect your business practices, and ensure compliance with local laws and regulations. Let me know if you need further assistance!